Note: We don't offer phone/screenshare support out of full dedication to our other help channels. Online support allows us to send and receive links and screenshots, helping us figure out problems and answer questions more efficiently.
Get a little help from our support site:
- Account Help
- Troubleshooting Sunday Keys for MainStage
- Using Your Song Specific Patch
- Getting a new download link
Visit the community
The Sunday Sounds Insiders community is where thousands of like minded worship leaders and musicians encourage each other by sharing creative ideas, posting rig setups, and by encouraging each other. You'll also find behind-the-scenes videos, last minute troubleshooting help, song patch polls, and sound design tips.
Write to us
Send us a question through our Contact Form. Our business hours are 8:30am to 5:30 pm Central Standard Time, Monday-Friday, and we respond to most messages within 1-2 business days of when they’re received. If you send a message on the weekend your response may take longer, generally until the next business day.
If requesting support or troubleshooting please include your hardware specs, your audio preferences, the specifics of the problem, and as much other relevant info as possible.