If you have a question, comment or troubleshooting issue to resolve, the best way to reach us is through our Contact Form. It's helpful if you can take the time to provide as much relevant information as you can. That will absolutely help us resolve the issue as quickly as possible so you can get back to playing music!
We're not able to offer support over the phone, but I'm confident we'll be able to resolve your issue via email. We focus 100% of our efforts on online support because this format allows us to send and receive links, files, and screenshots, to keep a record of ongoing support requests, and to make sure we're able to serve all of our customers equitably.
Get a little help from our support site:
- Account Help
- Troubleshooting Sunday Keys for MainStage
- Using Your Song Specific Patch
- Getting a new download link
Visit the community
The Sunday Sounds' Worship Keys and Guitar with SundaySounds.com Facebook community is where thousands of like minded worship leaders and musicians encourage each other by sharing creative ideas, posting rig setups, and by encouraging each other. You'll also find behind-the-scenes videos, last minute troubleshooting help, song patch polls, and sound design tips.
Write to us
Send us a question through our Contact Form. Our business hours are 8:30am to 5:30 pm Central Standard Time, Monday-Friday, and we respond to most messages within 1-2 business days of when they’re received. If you send a message on the weekend your response may take longer, generally until the next business day.
If requesting support or troubleshooting please include your hardware specs, your audio preferences, the specifics of the problem, and as much other relevant info as possible.