Contact us

The fastest way to reach us is our contact form.

When we'll reply: our hours are 8:30 am to 5:30 pm Central, Monday through Friday. We answer most messages within 1 to 2 business days. Messages sent on the weekend are usually answered the next business day.

We don't offer phone support. Email lets us send links, files and screenshots, keep a record of your request, and help everyone fairly.

Help us help you faster. Tell us which product and format you're using (Sunday Keys App, MainStage or Ableton Live), what you expected to happen, what happened instead, and what you've already tried. Screenshots help a lot. See What to include when you contact support.

Quick answers:

• Download your purchases (and download attempts)
• Turn off auto-renew, cancel or get a refund
• Use your 15 Song Patch credits (Ultimate)
• I can't log in, or need to change my email

Our Facebook community is a great place to swap ideas with other worship keys players. For help with your account or our products, use the contact form.